1. Introduction
Welcome to the Dhaka 887 platform. This Privacy Policy ("Policy") explains how Dhaka 887 collects, stores, uses, and protects your personal information. It applies to our website, mobile app, and all digital services.
Dhaka 887 believes privacy is a fundamental right. By using our platform, you consent to the use of your data as described in this privacy policy. If you do not agree, please discontinue use of our services.
Our Commitment: Dhaka 887 never sells your personal data to third parties. Your information is used solely to improve our services and maintain security.
2. What Data We Collect
Dhaka 887 collects various types of data to provide you with our services. Below is a detailed breakdown of the data types we collect and why:
2.1 Registration Information
Information you provide when opening an account:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Preferred currency and language
2.2 Identity Verification (KYC) Information
The following is collected for account verification:
- Copy of national ID, passport, or driving licence
- Proof of address document (utility bill or bank statement)
- Selfie or photo verification (where required)
2.3 Financial Information
Collected for processing transactions:
- Payment method details (bKash, Nagad, Rocket number)
- Deposit and withdrawal history
- Transaction date, amount, and status
2.4 Automatically Collected Information
The following is collected automatically while you use the platform:
| Data Type | Description | Purpose |
|---|---|---|
| IP Address | Your device's internet identity | Fraud Prevention & Location Verification |
| Device Information | Operating system, browser, and screen resolution | Service Quality Improvement |
| Log Data | Login times, pages visited, and click patterns | Security Monitoring |
| Cookies | Session and preference data | User Experience Improvement |
| Betting History | Bets placed, wins and losses record | Account Management & Analytics |
3. How Your Data Is Used
Dhaka 887 uses your data only for specific, lawful purposes. Here is how we use your information in accordance with our privacy policy:
3.1 Service Delivery
- Account creation, verification, and management.
- Processing deposits and withdrawals.
- To manage betting operations and determine outcomes.
- Managing bonuses and promotional offers.
3.2 Security & Compliance
- Prevention of fraud, scams, and money laundering.
- Verifying age eligibility (18+).
- Meeting legal and regulatory obligations.
- Keeping responsible gaming tools active and in place.
3.3 Communications
- Transaction notifications and confirmations.
- Providing customer service and support.
- Promotional emails and offers (with your consent).
- Notifications of important changes to our policies or services.
3.4 Service Improvement
- Analyzing and improving platform performance.
- Personalizing your experience based on your preferences.
- Testing and launching new features.
You can unsubscribe from promotional emails at any time. However, transaction and security-related notifications cannot be turned off.
6. Data Security
Dhaka 887 uses industry-standard security measures to protect your data. Each layer of security under our privacy policy is outlined below:
- SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Firewall Protection: Advanced firewall and DDoS protection measures.
- Regular Security Audits: Regular system audits conducted by third-party experts.
- Restricted Access: Only authorized personnel have access to your information.
- Data Masking: Sensitive information (such as payment numbers) is masked when displayed.
No system is 100% secure. Keep your password strong, never share it with anyone, and report any suspicious activity immediately to support@dhaka887.net.
7. How Long We Retain Your Data
Dhaka 887 does not retain your data longer than necessary. Below are the retention periods for different types of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transactions | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the end of the relationship | AML Compliance |
| Betting History | 3 years | Dispute Resolution |
| Log Data | 12 months | Security Analysis |
| Marketing Preferences | Until Consent Is Withdrawn | User Preferences |
After the retention period, data is securely deleted or fully anonymized so you can no longer be identified.
8. Your Rights
Under Dhaka 887's privacy policy, you are entitled to the following rights. To exercise any of them, contact us at support@dhaka887.net:
Right to Access
You can find out what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You may request that the processing of your data be restricted in certain cases.
Right to Data Portability
You can request a copy of your data in a structured, portable format.
Right to Withdraw Consent
You can withdraw your consent to marketing communications at any time.
Request Process: All data-related requests will be processed within 30 business days. For complex cases, additional time may be required — you will be informed if this applies.
9. Protection of Minors' Data
Dhaka 887 strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and KYC verification is conducted if there is any doubt.
If we become aware that anyone under the age of 18 has created an account, that account will be immediately closed and all collected data will be deleted.
If you believe a minor is using Dhaka 887, please contact us at support@dhaka887.net.
10. Changes to the Privacy Policy
Dhaka 887 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will be changed accordingly.
- You will be notified at your registered email address in the event of significant changes.
- A notice may be displayed when you access the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.
11. Contact Us
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:
- Email: support@dhaka887.net
- Help Center: Visit the Help Center page
- Response Time: Within 24 hours on business days
Data Protection Officer: Dhaka 887 has a dedicated Data Protection Officer (DPO) who oversees all privacy-related matters. You can reach them directly at privacy@dhaka887.net.